Yes, you must call the branch number 1 to 2 days before your rental to schedule a pick up time. Also don't forget to do the online Self Check In ASAP after booking. 

Pick up times are 1 to 4pm during weekdays and depend from location to location on weekends (contact your pickup location for weekend pick up hours). 

Renter and all drivers must be a minimum of 21 years of age with a permanent, valid driver’s license (temporary replacement or provisional license not accepted) from country of residence and current identification. An International Driver's license translation is required if the original license doesn't have an English translation.

Yes, all of our vehicles are equipped with one tether anchor for a child seat. All other seats are equipped with a lap belt only. 

If you are utilizing our Road Bear RV shuttle service, please have the child seat ordered to your hotel. This ensures that we are allowed to transport you and your child to the branch location.

Yes, customers are encouraged to provide their own child or booster seat, we do not rent them.

Traveling into Death Valley is not permitted between June 1 - September 30 due to the high heat. Traveling on any private, gravel, dirt, fire or logging road and other non-public roads, beaches, etc. is not permitted. Traveling in or through the inner cities of New York, Montreal and Quebec City (Canada) is not permitted. Traveling into Mexico is not permitted.

Yes, Road Bear RV permits towing, however the following limitations apply. Please review carefully and adhere to these restrictions regarding towing. 

Object being towed cannot weigh more than 1,500 pounds maximum. Small utility, motorcycle (capacity of 2 bikes) and single axle enclosed trailers no larger than 5ft x 8ft are usually less than 1,500 pounds. 

Only one object may be towed at a time and the combined length of motorhome and object being towed cannot exceed 65 feet. Towing is allowed with all unit types.  NO towing for one‐way rentals. Towing fee is $25 per night.  Our motorhomes are equipped with a 2" x 2" square receiver and Bargman 7‐way plug. 

Customer will need to provide the ball & mount and plug adapter for the towed object. We neither carry nor provide the ball & mount or adapter, nor do we assist in the rental of these items. 

IMPORTANT: Road Bear RV provides no collision or liability insurance nor VIP coverage for damage to the towed object or third-party injury or damage inflicted by the towed object, under any circumstances

Vehicle return time is between 8:00am and 11:00am. Penalties are charged for late returns without prior authorization.